Q:Are you a trader or a manufacturer?

A:KAIDA hardware is the factory for door control system since 1988,mainly in floor spring, door closer, patch fitting etc.

Q:How long is the delivery time?

A:Base on the quantity you need. Usually within 25-30days.

Q:How can I get a sample from you?

A:Usually, we can offer some sample if the quantity not too much.

Q:How to install the machinery?

A:All product with installation manual.

Q:How about the outer packing of your products？

A:The normal packing for export.

Q:How can I get to visit your factory?

A:Welcome to our factory at your free time, I'm sure you'd be fully satisfied with us.

Q:What will you do with the after sales problem?

A:We confirm all the problem and need the sample if there are any quality problem.

Q:How do I feed back the problems in the process of cooperation?

A:Our service team always stand by.

Q:What is the minimum order quantity?

A:Depend on different product.

Q:Do you export this kind of product to commodity inspection?

A:We can arrange CO during shipment.

Q:When can I get the notice of delivery？

A:Our sale team will inform you after the cargo ready.

Q:What certification of your products to get?

A:It depend some certification sheet only issue to factory.

Q:Did you accept customized products ?

A:We provide OEM&&ODM service.

Q:Did you accept a trial order?

A:Yes, we welcome customers to place a trial order and to visit our factory before make business.